If images in Hail are appearing blank or failing to load, your network may be blocking access to Hail’s image delivery services. Please forward the information below to your IT or Network Team and ask them to allow access to the listed domains.
Action Required: Allow Access to Hail Image Services
Hail uses secure content delivery networks (CDNs) to display images and other media throughout the platform.
Please ensure the following domains are accessible from your network and are not being blocked by firewall, web filtering, or security policies:
Why is this required?
These domains are used exclusively to deliver Hail images, media, and other static content over HTTPS. They do not host application functionality, user authentication, or executable downloads.
If these domains are blocked, users may experience:
-
Images appearing blank or not loading
-
Missing media throughout Hail
-
Incomplete page content
Need Help?
If your IT or Network Team requires further information about these domains or their purpose, please contact Hail Support and we’ll be happy to assist.
For schools using the Network 4 Learning (N4L) service, N4L have successfully updated their network settings to allow our new CDN URL’s to display images.